Privacy Policy

Effective date: 5 July 2026  ·  Company: KAUM IT

KAUM IT (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our software products, or engage with our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Organisation name
• Billing and payment information
• Account credentials

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage analytics
• Cookies and tracking data

Service Data

When using our software products or platforms, you may provide or upload operational data, records, documents, images, reports, and other content necessary for service delivery.

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Deliver software products and technical support
• Process transactions and invoices
• Respond to enquiries and customer requests
• Improve system performance and user experience
• Monitor security and prevent fraud
• Communicate updates, maintenance notices, and product announcements
• Comply with legal obligations

3. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

Cookies may be used to:

• Remember preferences
• Improve website performance
• Analyse usage patterns
• Support security functions

You may disable cookies in your browser settings, though some features may not function properly.

4. Data Sharing and Disclosure

We do not sell personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Cloud hosting providers
• Payment processors
• Email and communication service providers
• Professional advisors
• Legal or regulatory authorities when required by law

All third-party providers are expected to handle data securely and confidentially.

5. Data Storage and Security

We implement reasonable administrative, technical, and organisational safeguards to protect information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no system can guarantee absolute security, and internet-based services always carry some risk.

6. Data Retention

We retain personal and service data only as long as necessary to:

• Deliver services
• Fulfil contractual obligations
• Meet legal, accounting, or regulatory requirements
• Resolve disputes
• Enforce agreements

When data is no longer required, we take reasonable steps to securely delete or anonymise it.

7. International Data Transfers

Your data may be processed or stored in countries outside your own jurisdiction, including locations where our cloud infrastructure or service providers operate.

By using our services, you consent to such transfers where permitted by law.

8. Your Rights

Depending on applicable law, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of data
• Object to certain processing
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

9. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

10. Children’s Privacy

Our services are not intended for direct use by children without appropriate supervision or authorization from a parent, guardian, institution, or authorised administrator.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective upon publication on this page unless otherwise stated.

Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or data handling practices, please contact: