Terms of Service

Effective date: 5 July 2026  ·  Company: KAUM IT

These Terms of Service (“Terms”) govern access to and use of KAUM IT websites, software products, platforms, and services.

By accessing or using our services, you agree to be bound by these Terms.

1. Services

KAUM IT provides digital products and services including, but not limited to:

• Software development
• Software licensing
• SaaS platforms
• Cloud-hosted applications
• Consulting and implementation services
• Technical support and maintenance

Specific services may be governed by separate contracts, proposals, statements of work, or subscription agreements.

2. Eligibility

You must have authority to enter into binding agreements on behalf of yourself or your organisation to use our services.

3. Accounts

Certain services require account registration.

You agree to:

• Provide accurate information
• Maintain account security
• Keep credentials confidential
• Notify us of unauthorised access

You are responsible for activity occurring under your account.

4. Acceptable Use

You agree not to:

• Use services for unlawful purposes
• Attempt unauthorized access to systems
• Distribute malware or harmful code
• Disrupt service availability
• Reverse engineer proprietary software unless permitted by law
• Upload illegal, offensive, or infringing content

Violation may result in suspension or termination.

5. Intellectual Property

All KAUM IT software, code, designs, trademarks, branding, content, and documentation remain the property of KAUM IT or its licensors unless otherwise agreed in writing.

No ownership rights are transferred unless explicitly stated.

Client-owned data remains the property of the client.

6. Client Data

Clients retain ownership of their data.

You grant KAUM IT permission to process, store, back up, and transmit data solely for service delivery, maintenance, security, and support purposes.

Clients remain responsible for ensuring they have rights to all submitted data.

7. Fees and Payments

Paid services may be subject to:

• Subscription fees
• Project fees
• Implementation fees
• Maintenance fees
• Usage-based fees

Payment terms are specified in invoices or agreements.

Late payments may result in:

• Service suspension
• Interest or penalties where permitted
• Delayed support

8. Availability and Support

We strive to provide reliable services but do not guarantee uninterrupted availability.

Maintenance, upgrades, outages, third-party failures, or force majeure events may affect availability.

Support terms may vary by contract or service plan.

9. Warranties Disclaimer

Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, KAUM IT disclaims all warranties, express or implied, including warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

10. Limitation of Liability

To the maximum extent permitted by law, KAUM IT shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of:

• Revenue
• Profits
• Data
• Business opportunities
• Reputation

Total liability shall not exceed fees paid for the affected services during the preceding twelve months.

11. Indemnification

You agree to indemnify and hold harmless KAUM IT, its officers, employees, contractors, and affiliates from claims, damages, losses, or expenses arising from:

• Misuse of services
• Violation of these Terms
• Infringement of third-party rights

12. Termination

We may suspend or terminate services if:

• Terms are violated
• Payments remain overdue
• Services are misused
• Continued service creates legal or security risk

Clients may terminate according to applicable service agreements.

13. Governing Law

These Terms shall be governed by applicable laws of the jurisdiction in which KAUM IT operates, unless otherwise agreed in writing.

14. Changes to Terms

KAUM IT may update these Terms periodically.

Continued use of services after updates constitutes acceptance of revised Terms.

15. Contact